Services – Professional bicycle workshop in Barcelona – The Bike ambulance
THE BIKE AMBULANCE is a bicycle repair company different from traditional workshops:
- We only repair bicycles: our main concern is to repair bicycles with a very high quality standard. All our mechanics are seniors, with a lot of experience and work following a methodology that seeks to standardize processes as much as possible and thus reduce the possibility of error.
- Ambulance Service: we have a bicycle collection and home delivery service, which saves you time and headaches. We pick up your bike, repair it and return it to you (within 24 hours). This service works under a 6-month subscription.
- We repair 90% of bikes in 24 hours: we are focused on repairing bikes from today to tomorrow . We don’t have bicycles piling up in the repair queue and we can dedicate the time it needs to each bike. We do not do enough to meet the minimum and thus take work off our shoulders.
- Our workshop is 100% computer managed: what you write to us when making the online appointment reservation It’s what mechanics see on the screen when they are repairing your bike. And they enter all the steps to repair your bike into the ERP and that is what then appears on your invoice, which is sent in PDF to your email. Everything is available in your personal area of the website so that you have complete traceability of the repair history. There are no information leaks, there are no oversights, we do everything you ask of us and everything is recorded forever.
- Our customers are always informed: every time your bike changes status, we send you a notice to email with a photograph of your bicycle in the state it is in.
- We are a 100% online workshop: all our clients make an appointment from the website and have a private area from where they can consult all their repairs.
- The price of the workshop service is €53.90/hour.
- AMBULANCE Service: €38 (unlimited pick-ups/drop-offs at your home for 6 months). We return the bike the day after collection in more than 95% of cases. The €38 does not include the cost of each repair.
- Minimum workshop entry: 30mins of labor.
- For ‘Cargo bikes’ and ‘Tandems’ ask for availability beforehand.