Services – Professional bicycle workshop in Barcelona – The Bike ambulance

THE BIKE AMBULANCE is a bicycle repair company different from traditional workshops:

BOOK
  • We only repair bicycles: our main concern is to repair bicycles with a very high quality standard. All our mechanics are seniors, with a lot of experience and work following a methodology that seeks to standardize processes as much as possible and thus reduce the possibility of error.
  • Ambulance Service: we have a bicycle collection and home delivery service, which saves you time and headaches. We pick up your bike, repair it and return it to you (within 24 hours). 
  • We repair 90% of bikes in 24 hours: we are focused on repairing bikes from today to tomorrow . We don’t have bicycles piling up in the repair queue and we can dedicate the time it needs to each bike. We do not do enough to meet the minimum and thus take work off our shoulders.
  • Our workshop is 100% computer managed: what you write to us when making the online appointment reservation It’s what mechanics see on the screen when they are repairing your bike. And they enter all the steps to repair your bike into the ERP and that is what then appears on your invoice, which is sent in PDF to your email. Everything is available in your personal area of the website so that you have complete traceability of the repair history. There are no information leaks, there are no oversights, we do everything you ask of us and everything is recorded forever.
  • Our customers are always informed: every time your bike changes status, we send you a notice to email with a photograph of your bicycle in the state it is in.
  • We are a 100% online workshop: all our clients make an appointment from the website and have a private area from where they can consult all their repairs.

SERVICE PRICES

  • The price of the workshop service is €53.90/hour.
  • For the collection and delivery of the bike, you can choose between the subscription model, which gives you the right to as many collections and deliveries as you need for 6 months at a subscription cost of €38, or you can pay only for the collection you need at that time at a cost of €5 in Barcelona city and €10 outside Barcelona city. Once we have repaired your bike, you can decide whether you want us to return the bike to your home (at a cost of €5 in Barcelona city and €10 outside Barcelona city) or if you prefer to come and collect it at the workshop yourself. The cost of the repair is not included in these rates. Minimum workshop entry: 30 minutes of labour.
  • Minimum workshop entry: 30mins of labor.
  • For ‘Cargo bikes’ and ‘Tandems’ ask for availability beforehand.